Our terminology explained
Once you have a clear understanding of the terms we use, the Postcode Shipping app is not as complex as it might first appear and you'll be empowered to use the app to its full potential.
It's important to know that there is some crossover in language between Shopify and our app. We've made sure to cover those in this article.
Postcode Shipping Terms
A Zone is a grouping of one or more countries or regions that you wish to provide Rates for.
You can construct your zones with a name and combination of countries/regions that work best for you.
Examples of Zones
'Australia' - includes just Australia.
'Asia Pacific' - includes Australia, NZ, the Pacific Islands, and South East Asian countries.
'North America' - includes Canada and the US.
'Europe' - includes all European countries.
Zones can contain one or more Ranges.
A Range is a more specific area within a country in a Zone. The area is defined by the postcodes you choose.
You can construct your ranges with a name and combination of postcodes that work best for you.
Examples of Ranges
'Sydney CBD' - includes postcodes that make up Sydney's central business district.
'Local' - includes postcodes that make up your local area.
'Northern Ireland' - a range could be a whole country/region if it sits in a zone made up of multiple countries/regions.
'Rest of County' - a range could be a 'catch all' that includes all postcodes not included in your other ranges.
Ranges can have one or more Rates applied.
A Rate is a price that a customer will pay for shipping and is associated with a single Range.
You can create your rates with a name and cost that work best for you.
Types of Rates
Weight based rate
Percentage based rate
Quantity based rate
Shipping Profiles are groups of products & shipping rates. By default, new products are put in the 'General profile', this means that new products will have the rates linked to the 'General profile' applied to them by default.
Shopify also uses the term Zone (or Shipping Zone). It's important to note that creating a zone in Postcode Shipping doesn't automatically create that zone in Shopify, and vice versa. After you have set up your zones in Postcode Shipping you will need to set up the same zones in Shopify as well and enable Postcode Shipping as the rate provider.
Shopify also uses the term Rate (or Shipping Rate). You will setup your Rates in the Postcode Shipping app instead of your Shopify admin. You will, however, need to enable Postcode Shipping as the rate provider in your Shopify shipping settings.
Finding your way around
You could get confused about when you are in the Postcode Shipping app rather than in your Shopify admin, especially when you're first starting out.
My Shopify Admin
If you're looking at your Shopify dashboard, adding new products, looking at your orders, or accessing your store settings you are in your Shopify admin. You'll know because:
you'll always see the Shopify bag logo up in the top left, with your store name next to it.
the Shopify navigation on the left will always be showing.
your account name will display at the top right.
the browser tab displays the green Shopify bag icon.
You can access the dashboard of your Shopify admin by entering your myshopify.com domain. For example: your-shop-name.myshopify.com
Postcode Shipping App
If you're defining areas you ship to by creating zones and ranges, and applying rates, you need to be in the Postcode Shipping app. You can see when you're in our app because:
our Addition logo displays in the top left.
the Postcode Shipping app logo displays at the bottom left.
the browser tab displays our black 'A' icon.
To access the Postcode app visit: https://apps.addition.com.au/postcode-shipping/login
We highly recommend you read our article Setting up the basics: Zones, Ranges, Rates next, and put what you've just learned in to practice.