Define flexible, powerful rates for your ranges, which respond to the items in your customer's cart.

In this section:

What is a rate?

A rate is a price that a customer will pay for shipping and is associated with a single range.

When an order is received, the destination address is matched to a zone and one or more ranges, after which the rates matching those ranges are returned.

The rate displayed to a customer can also change based on optional conditions that you are free to set on each rate.


Acme Inc. has set up a Zone for Australia and a Range that targets addresses in downtown Sydney. Two types of shipping are offered to customers with matching addresses:

  • ‘Fast shipping’ for $10 - only available on orders with fewer than 3 items.

  • ‘Slow shipping’ for $5 - available on all orders.

Key features

Rates offer a high degree of flexibility:

  • You can customise how the price of a rate is calculated: it can be free, a fixed amount, or vary based on the weight or quantity of items being shipped.

  • You can set up nested rules that determine the circumstances under which a rate should be applied. For example you could set up a rate that will only be applied if the order has more than 5 items or is over 5kg.

  • You can apply rate modifiers that change the price of the rate (up or down) based on factors such as the postcode of the person ordering.

Related articles: